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Recent Changes to the New Customer Service Portal

Recent Changes to the New Customer Service Portal

In order to provide a more streamlined and secure customer service experience, Swyft Connect is launching an upgraded subscriber portal as of 12/21/2022.

As a Swyft Connect customer, you will now log in at https://my.swyftconnect.com to manage your account activity. 

Due to this upgrade, there are 3 important changes to be aware of:

  1. Your username is the email address used to initially set up your account. If you did not have an email address associated with your account, call 833.467.9938 and a customer support representative will assist you.

  2. You will need to initiate a password reset to establish your login to the new portal. You can find detailed instructions on our website at https://swyftconnect.comhelp.

  3. Customers who had previously set up automated payments via bank draft (ACH) will need to reestablish their auto-pay option.

Please remember to update any bookmarks in your browser to https://my.swyftconnect.com!

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