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Coax Internet and Cable TV

Legacy Coax Services Will End Soon

If you have Swyft Internet or Cable TV services delivered via coax cable, you are required to switch services to avoid disconnection.

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Retirement of Legacy Coax Cable services began on 5/31/24

--- JUMP TO THE COAX RETIREMENT FAQ ---

Due to the recent completion of our advanced Fiber-to-the-Home network in several markets - and the pending completion of fiber networks in other existing markets - Swyft has begun the process of retiring services delivered via legacy coax cable.

On 5/31/2024, Swyft began the process of retiring LEGACY CABLE TV packages.

This includes the Basic TV, Digital Basic, Digital Expanded, and Digital Premier TV services. The change will affect any Swyft customer who currently has legacy cable TV service. In markets where no options for internet service will be available, all TV services will be discontinued. Credits will be applied where applicable.

All legacy cable TV services are moving to the new Live TV streaming platform, SwyftTV, powered by SFN.

To continue receiving local stations, cable networks, and premium channels via Swyft, customers who currently have a legacy cable TV package will need to add the new live TV streaming service, SwyftTV , powered by SFN, to their account. SwyftTV is available to Swyft customers with either fiber or cable internet service. Instructions on how to switch are detailed below.

Swyft will also soon be retiring Cable Internet service only in markets where fiber is currently available.

To continue receiving internet service, customers in the markets below must switch to a Fiber internet plan to avoid service disconnection. See below for instructions.

  • Jena, LA
  • Jonesville, LA
  • Bunkie, LA
  • Collins, MS
  • Crossett, AR

Customers in markets where fiber is not yet available will not immediately experience any changes to their cable internet service.

Once fiber is available in their market, customers will have 60 days to switch to a fiber plan to avoid disconnection.

We encourage all customers with legacy services to switch as soon as possible. To switch into a fiber internet plan or to add SwyftTV streaming services to either a fiber or cable internet plan, please take one of the following actions prior to 5/31/2024:

  1. Call (833) 467-9938 and speak to a representative
  2. Visit https://my.swyftconnect.com and log into your Swyft account, select your new services, and then schedule your installation.
  3. If you have not already created an account, click to https://portalsignup.swyftconnect.com to create your account and get login credentials. You will then be able to manage and change your services.

FAQ – Coax Cable Retirement on 5/31/2024

No. Our fiber customers will not be affected.
For Swyft customers with legacy cable internet in markets where fiber service IS NOT currently available, THERE WILL BE NO IMMEDIATE CHANGE TO YOUR CABLE INTERNET SERVICES.

Swyft Markets Without Fiber Service

Louisiana Arkansas Mississippi
BOGALUSA CLINTON COLUMBIA
COTTONPORT CONWAY FOXWORTH
FERRIDAY FORDYCE LUMBERTON
FRANKLINTON GREENBRIER POPLARVILLE
HESSMER CROSSETT (Coax area) TYLERTOWN
MANSURA
MARKSVILLE
OAKDALE
VIDALIA
Once fiber services become available in your market, you will have 60 days to switch to a fiber plan to avoid disconnection.
THERE WILL BE NO IMMEDIATE CHANGE TO YOUR CABLE INTERNET SERVICE. However, if you are one of the few customers in Crossett that have a Legacy Cable TV package, those TV services will be discontinued after 5/31/24.
Swyft customers with legacy cable tv service who live in markets where our fiber services are available must a) switch to a Fiber Internet plan, and b) add on a SwyftTV package. Otherwise, service will be disconnected after 5/31/24.
Louisiana Arkansas Mississippi
BUNKIE CROSSETT COLLINS
EVERGREEN LONOKE
JENA
JONESVILLE
TROUT
Once fiber services become available in your market, you will have 60 days to switch to a fiber plan to avoid disconnection. Swyft offers 3 fiber internet plans (speeds of 100 Mbps | 250 Mbps | 1 Gigabit) and 4 channel packages for SwyftTV. Learn more about SwyftTV at https://swyftconnect.com/swyfttv

To add SwyftTV to your account, take the following actions:

  1. Call (833) 467-9938 and speak to a representative.
  2. Visit https://my.swyftconnect.com and log into your Swyft account, select your new services, and then schedule your installation.
  3. If you have not already created an account, click to https://portalsignup.swyftconnect.com to create your account and get login credentials. You will then be able to manage and change your services.
Swyft customers with legacy cable TV service in markets where fiber service IS NOT currently available, must add on a SwyftTV package. Otherwise, service will be disconnected after 5/31/24. Swyft offers 4 channel packages for SwyftTV. Learn more at https://swyftconnect.com/swyfttv

To add SwyftTV to your account, take the following actions:

  1. Call (833) 467-9938 and speak to a representative.
  2. Visit https://my.swyftconnect.com and log into your Swyft account, select your new services, and then schedule your installation.
  3. If you have not already created an account, click to https://portalsignup.swyftconnect.com to create your account and get login credentials. You will then be able to manage and change your services.

Swyft Markets Without Fiber Service

Louisiana Arkansas Mississippi
BOGALUSA CLINTON COLUMBIA
COTTONPORT CONWAY FOXWORTH
FERRIDAY FORDYCE LUMBERTON
FRANKLINTON GREENBRIER POPLARVILLE
HESSMER CROSSETT (Coax area) TYLERTOWN
MANSURA
MARKSVILLE
OAKDALE
VIDALIA
The SwyftTV streaming service requires a Swyft internet service, therefore you will need to have coax cable internet installed at your address.
Unfortunately, Swyft will not be able to continue providing services to the Bogalusa market. These customers will be disconnected after 5/31/24. Credits will be issued when applicable.

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SwyftTV, powered by SFN, is a Live TV Streaming Alternative to Legacy Cable TV

Much like traditional cable services, SwyftTV, powered by SFN, features the user’s LOCAL STATIONS, along with networks and premium channels in optional tiers. Unlike legacy cable services, SwyftTV is an app-based platform that can be accessed on Smart TVs, tablets, mobile devices, and TVs with an HDMI port.

  • No Data Cap & Endless Streaming
  • Free Roku Express 4k+ streaming player w/ remote
  • Works on a variety of TVs and devices
  • Choice of 4 channel lineups
  • Local stations included with every subscription
  • Easy to install and configure on devices
LEARN MORE